MOQ varies by product. For OEM (existing products with your logo), MOQ is typically 500-1,000 pcs. For ODM (custom development), MOQ starts at 1,000-3,000 pcs depending on complexity. Sample orders have no MOQ. Contact us with your specific product interest for exact MOQ.

For existing products, we can ship samples within 3-5 days. For OEM customization (logo, color), samples take 7-10 days. For ODM new product development, prototyping takes 15-20 days depending on design complexity.

Yes. All products come with CE, RoHS, and REACH compliance documents. FDA documentation is available for US-bound shipments. We can also arrange third-party testing (SGS, TUV, Intertek) for specific market requirements at additional cost.

We accept T/T (bank transfer), PayPal (for samples), Alibaba Trade Assurance, Western Union, and L/C for large orders. Standard payment terms: 30% deposit before production, 70% balance before shipment. Negotiable for long-term partners.

Yes, we offer DDP (Delivered Duty Paid) shipping to 50+ countries. This means we handle everything from factory to your door, including customs clearance and import duties. We also offer FOB, CIF, and express shipping options.

Market exclusivity is available for qualified partners with sufficient volume commitment. Terms are negotiated case-by-case. Exclusivity typically requires minimum annual purchase volumes and is granted for specific countries or regions.

Yes. We provide full Amazon FBA prep services including FNSKU labeling, poly bagging, bubble wrap, master carton packing, and direct shipping to Amazon fulfillment centers worldwide. We understand Amazon's packaging and labeling requirements.

We provide a 12-month manufacturer warranty against defects. We include 1% spare parts with every order for quick replacements. For defective units beyond the spare ratio, we replace them free of charge in your next order.